Raven Research & Investigations Privacy Policy

Updated: February 7, 2025

1. Introduction

Raven Research & Investigations ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.RavenPI.com, engage our services, or interact with us in any way.

2. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our site, fill out a form, engage our investigative services, or contact us. The types of information we may collect include:

  • Personal Identification Information: Name, address, email address, phone number, and other contact details.

  • Case Information: Details relevant to the investigation such as background information, financial records, social media activity, and other relevant data.

  • Technical Information: IP address, browser type, operating system, and other technical details related to your visit to our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage investigative services.

  • To personalize user experience.

  • To improve our website and services.

  • To communicate with you regarding updates, offers, and other relevant information.

  • To comply with legal obligations and resolve disputes.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with third parties who perform services on our behalf, such as data analysis, email delivery, hosting services, customer service, and marketing assistance.

  • Legal Requirements: Our client information is never shared, however, we may disclose your information if required to do so by law or in response to valid requests by legal public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. Despite our efforts, no security measures are completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at info@RavenPI.com.

7. SMS Messaging Terms of Service

SMS consent is not shared with third parties for marketing purposes.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Raven Research & Investigations. This includes SMS messages for appointment scheduling, appointment reminders, case updates, information request and billing notifications. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.

Raven will never send marketing messages via SMS. We use SMS to share information with clients with their consent. Raven will never send a client a SMS without their knowledge. If you have received a message from someone claiming to be from RRI, please contact us at info@RavenPI.com.

8. Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of such sites. Please be aware when you leave our site and read the privacy statements of any website that collects your personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Raven Research & Investigations
P.O. Box 341, Woodlawn PO, 3162 Dunrobin Road, Dunrobin, Ontario, K0A 3M0

888-383-4403

info@RavenPI.com